In principle, yes, all our products are deliverable right away. Products that have sold out are clearly marked as such. We will contact you in case of some issue preventing us from delivering a product to you right away.
Please check the spam folder of your email provider or email program, because it’s possible the emails ended up there. It will help to whitelist all emails originating from rimore.nl. All information and updates about orders can also be found on your ‘My Account’ page.
That depends on the type of product you purchased. More information can be found on our ‘Returns’ page. Keep in mind that the right of withdrawal does not apply to hygiene products that have been used or are unsealed. Our false eyelashes are excluded from the right of withdrawal since they are hygiene products. Returning them will not be possible.